FAQ
need a little help?
Background Music Produced By: G-SLiK
Getting Started
• What is CDeez?
CDeez is a Flash MP3 Player to use on your website or myspace. You create a playlist and once finished, are able to embed the player in your blog, website, myspace, facebook, etc.
LOGIC:
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Create an account
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Make a Playlist
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Get the code for that playlist
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Paste the code into any website
• How do I make a playlist?
Editing a Playlist
• How do I edit playlists I've already created?
- Login to your account. You should see the playlists that you saved.
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Click on the 'Edit' link under the playlist you'd like to change
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When you've finished making changes to your playlist, click on the 'Get Code' button and re-add the new code to your website
• How can I delete a song?
Navigate to the 'Edit' section. Next to each song you'll see a little 'X'. Click on that and the song will disappear from the playlist.
Troubleshooting
• I hear my MP3 player but I cannot see it! Help!
This usually happens when you have a custom layout. Look in your code and delete the following line:
object, embed{ width:0px; height:0px;}
• My song won't play. I don't hear any sound. What's going on?
Please make sure you put the correct MP3 URLs. Sometimes it takes a while for the song to load depending on your internet connection speed and the website where you host your MP3 files. It could also be the MP3 file is out of bandwidth.
• What's bandwidth?
Bandwidth the amount of data transferred to or from the website or server within a period of time.
• What's a URL?
URL stands for Uniform Resource Locator. A URL is the Internet address of a particular site or document available via the World Wide Web, the one that appears in the white address bar at the top of your screen.
• How do I get MP3 URLs?
From Boxstr, SnapDrive.net, FileXoom.com and FileDen.com:
After uploading your songs, click on "Direct URLs" and copy the URL link.
You can also go to "My Files" then click on the cross sign (next to song ), then under file properties next to linking codes click URL.
The URL should start with "http://www.somesite.com/.... and end with ".mp3"
EXAMPLE MP3 URL: http://www.somesite.com/mySong.mp3
• Where can I host my MP3 files?
- Boxstr (5GB storage space, 500MB rollover daily bandwidth)
- HotLinkFiles (1GB storage space, 8GB bandwidth/month)
- FileDen (1GB storage space, 5GB bandwidth/month)
- FileNanny (Unregistered users: 10 MB storage space, 160MB bandwidth/day. Registered users: 500MB storage space, 5GB bandwidth/month)
• How do I convert a MP3 file song into a URL for MySpace?
• How do I convert a song to a .mp3 format?
To convert a song's file format using Apple's iTunes:
- Choose iTunes > Preferences, then click the Advanced button at the top of the window and click Importing.
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From the Import Using pop-up menu, choose MP3 Encoder.
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Select one or more songs in your library, then choose Advanced > Convert Selection to MP3. (The menu item changes to show what's selected in your Importing preferences.)
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To convert all the songs in a folder or on a disk, hold down the Option key and choose Advanced > "Convert Selection to," then choose the folder or disk containing the songs you want to convert. All the songs in the folder or on the disk will be converted except songs you purchased from the iTunes Store. (Purchased songs are encoded using a protected AAC format that prevents them from being converted.)
• Why are my songs playing at a high speed (sounds like chipmunks)?
This happens because you're having a bitrate problem that can be fixed by using a mp3 bitrate changer to change the bitrate to a fixed bitrate. To solve your issues:
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Download/Install LAME and extract to your Program Files directory (if you like)
http://lame.sourceforge.net - Download/Install Audacity
http://audacity.sourceforge.net -
Open affected MP3
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In the bottom-left hand corner, change your sample rate from 8000|16000 to 22050 khz or higher.
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File > 'Export to MP3' (nicely resampled)
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Your first time you'll be asked to specify the LAME mp3 library file 'lame_enc.dll'. Simply continue through the prompts, and browse to the directory of where you installed LAME. Select 'lame_enc.dll' and you're all set!
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Your new resampled MP3 should be waiting!
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If you want to change the bitrate (96 kbps, 128 kbps, etc ) go to Edit > Preferences >> File Formats tab, and at the bottom under MP3 Export setup define it manually. (128kbps default)
• How many songs can I have on my player?
Currently, you can only have 6 six songs per playlist until further development of the player.
• My player isn't showing up?
1. You may not have the latest version of Flash player. Download it here for free.
2. Your player is inside a div. For instance when you've made an overlay profile for yourself. Easy fix. Look in the player code in your profile. Remove wmode="transparent" and replace it with bgcolor="000000". You can use any hex color. Click here for a color chart.
3. You must be a Mac user! We all use Macs too! It's actually a known Firefox bug. Basically, if you have a see-through layout using the CSS opacity, the Flash element on top of it disappears.
Fixing this bug actually causes another bug for Internet Explorer 6 (using png doesn't work on IE6) so we will implement the fix once we get the majority of our users switch to IE7. In the meantime, Mac Firefox users, make an opaque layout.
User Accounts
• Help! I forgot my password.
If you forgot your password, go to http://www.cdeez.com/forgotpass.php. Enter the email address you used to sign up, and we'll send you your username and new password.
Attention MSN and Hotmail members! If you don't see your password reminder email in your inbox, make sure to check your spam folder. If this email does end up in your spam folder, simply move it back to your inbox. Keep in mind you won't be able to click on any links within emails in your spam folder.
• Does it cost anything to use the CDeez player?
Nope
• How do I delete my account?
If you must leave us now, please follow the steps below to delete your account:
- Login to your account
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Click on 'Edit Account'
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On left side of screen click "Delete User" ( This will permanently delete all records of your account from database. CAN NOT BE UNDONE! )
- Peace out!
